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Zener Electric's commitment to customer service extends well beyond the point of sale with support from a friendly and competent team of technicians and engineers. With assistance from distributors, Zener provides an extensive network of national and international support.
Should you require service of your ZENER product, there are several options available to you.
For Product Service
1.
Return
the faulty item to the place of purchase
With all warranty claims the goods must be returned to where you
purchased the goods
OR
2.
Contact your local or nearest ZENER Distributor
Your local
Disributor for Zener products can be located on his website
OR
3. Contact Zener's Head Office by phone or email for advice
OR
4. Return
the goods to the manufacturer
To return
the goods to the manufacturer please follow these steps to ensure the
goods are repaired promptly and returned to the correct location
- Download a 'SERVICE REQUEST FORM'
- Complete
the form and include with the goods
Send to:
Attn: Service Dept.
ZENER ELECTRIC PTY LTD
366 Horsley Road
Milperra NSW 2214
AUSTRALIA
Zener will not accept any responsibility for freight charges. To avoid any delays please provide details of your freight.The service request form should be completed with as much detail as possible. A fault may not be clearly identifiable or may relate to the installation or a particular site
OR
5. For on-site services, contact your local ZENER Distributor.