Zener Electric - Support -Variable Speed Drives & Soft Starters

Quick Links

Home

SUPPORT

Service & Support

Zener Electrics commitment to customer service extends well beyond the point of sale with support from a friendly and competent team of technicians and engineers. With assistance from distributors Zener provides an extensive network of national and international support.

For Product Service

Technical Support :

This website contains all the product manuals and technical notes available. Some of these may require you to log on as a user. Manuals can also be mailed on request ( a charge for this service may apply). For manuals or other technical information on Zener products click onto the appropriate product page.

Should you have a technical question or problem regarding a Zener product contact your nearest authorised distributor or contact Zener directly.

Back to Top

Product Service :

Should you require service of your ZENER product, there are several options available to you.

1.       Return the faulty item to the place of purchase:
          With all warranty claims the goods must be returned to where you purchased the goods

2.      Contact your local or nearest Zener Distributor
         Your local Disributor for Zener products can be located on his website

3.       Contact Zener Electric Head Office by phone or email for advice.

4.      Return the goods to the manufacturer

         To return the goods to the manufacturer please follow these steps to ensure the goods are repaired
         promptly and returned to the correct location.

         Variable Speed Drives:
         Send to: Attn: Service Department
                        Zener Electric Pty Ltd
                          366 Horsley Road
                          Milperra NSW 2214
                          AUSTRALIA

         Soft Starters:
         Send to: Attn: Service Department
                          Zener Electric (Newcastle) Pty Ltd
                          1 William Street
                          Wickham NSW 2293
                          AUSTRALIA

Please Note: Zener will not accept any responsibility for freight charges. To avoid any delays in returning the goods please provide details of your courier. Your contact details and a description of the problem should also be included.

5.       For on-site services, contact your local Zener Distributor.

	Contact us Should you have any questions regarding our products, our Distributors, or if you would like a quotation please contact us.
	Locate your nearest Zener Distributor Zener offers a network of Australian & international Distributors. Contact your nearest Zener Distributor for Sales & Support.
	Download Library Manuals for Zener products and technical notes are available for download. Some documents may require a user log-in.

[ Back ]

What's New
1100V Variable Speed Drive Zener has taken the proven control technology of their current range of 415V Variable Speed Drives and developed a drive to operate on supply voltages from 950 to 1100Vac for mining applications. For more info: 1100V VSD MSC-3 Car Park Ventilation Option Significant energy savings (up to 75%) may be achieved with a ZENER variable speed drive and the car park ventilation option. For more info.: Car Park Ventilation System (pdf) VSD High Performance Filter Zener has developed a high performance output filter to achieve EMC compliance without screened motor cables and combat practical RFI problems associated installations not using screened motor cables or not installed correctly. A perfect solution to retro-fit VSD’s to existing installations without costly screened cables and unnecessary downtime. For more info.: High Performance Output Filter

What's New

1100V Variable Speed Drive

Zener has taken the proven control technology of their current range of 415V Variable Speed Drives and developed a drive to operate on supply voltages from 950 to 1100Vac for mining applications.

For more info: 1100V VSD

MSC-3 Car Park Ventilation Option

Significant energy savings (up to 75%) may be achieved with a ZENER variable speed drive and the car park ventilation option.

For more info.:
Car Park Ventilation System (pdf)

VSD High Performance Filter

Zener has developed a high performance output filter to achieve EMC compliance without screened motor cables and combat practical RFI problems associated installations not using screened motor cables or not installed correctly. A perfect solution to retro-fit VSD’s to existing installations without costly screened cables and unnecessary downtime.

For more info.: High Performance Output Filter